Optional resident layer

Personal utility clarity,
without the noise.

Where authorized unit-level information is available, a focused resident experience can explain personal patterns and support practical action.

Building intelligence comes first; resident access is evaluated separately.

My utility view
Private
Sample data · Unit 1204 · June 2026

Your electricity is near its recent average.

−4%electricity

Below your recent averageJune kWh compared with the previous six months.

Your electricity trendkWh

Jun 403.2 kWh. Dashed: prior 6-month mean 420 kWh.

Sample resident electricity use
MonthElectricity kWh
Dec430
Jan450
Feb420
Mar410
Apr400
May410
Jun403.2

ElectricityCheck your plan’s lower-cost hours.

WaterPersonal trends need unit-level data.

Seasonal noteCooling can affect summer electricity use.

Only authorized unit data is shown. Building comparisons are aggregated.

Two audiences / clear boundaries

One intelligence layer. Two appropriately different views.

Management needs building-level priorities. Residents need a private, simple explanation of the information they are authorized to see.

Management surface

Portfolio and building priorities

Cost drivers, operating signals, evidence, forecasts, and actions.

Operations view
Resident surface

Personal trends and guidance

Only authorized unit data with relevant, easy-to-understand context.

Private view
Resident experience

Simple enough to use.
Specific enough to matter.

The experience is built around questions a resident can understand and influence—not an operations dashboard reduced to a smaller screen.

01

Personal usage trends

Make authorized unit records readable across recent periods and personal baselines.

02

Meaningful changes

Surface notable personal changes without overwhelming residents with technical detail.

03

Rate-plan guidance

Explain lower-cost electricity periods where supported plans and interval data apply.

04

Bill understanding

Explain common usage and billing factors in clear, resident-friendly language.

05

Possible water signals

Show personal patterns only where authorized submeter data supports the view.

06

Practical guidance

Offer relevant conservation opportunities shaped by the available data.

Data readiness

Capability follows
the available meter data.

Not every building supports every resident feature. The experience matches the utility, authorization, and level of data available.

Electricity

Often the strongest starting point

Unit-level billing or smart-meter access may support personal trends and time-based guidance.

  • Personal usage history
  • TOU or ULO guidance where applicable
  • High-usage period review
  • Recent-baseline comparison
Data dependent
Water

Available where units are submetered

Authorized unit-level water records may support personal trends and possible usage signals.

  • Personal water trend
  • Recent-period comparison
  • Possible unusual-use indicator
  • Conservation guidance
Submeter required
Gas & heating

Often shared at building level

When heating is central, resident information may focus on building trends and education.

  • Seasonal explanation
  • Weather-informed communication
  • Building trend education
  • Unit support where available
Building dependent
Privacy-conscious by design

Resident information stays in the right hands.

The resident layer uses only authorized data, avoids exposing another unit or occupant, and relies on aggregated comparisons when a benchmark adds value.

No unit-to-unit exposure

No identifiable information from another home.

Authorized access only

Capabilities follow approved data access.

Purpose-limited views

Only information useful to the resident experience.

Aggregated comparison

Grouped information where a benchmark is appropriate.

A staged rollout

Prove building value.
Then evaluate resident access.

The resident layer is introduced only where suitable data, authorization, privacy, and practical value are confirmed.

01

Building pilot

Validate the core analysis and management reporting for one property.

02

Data & permission review

Confirm unit-level availability, authority, and appropriate use.

03

Resident experience

Introduce only the capabilities the building can support responsibly.

Not required for the core platform. Building-level Utility AI can deliver value without a resident rollout.

Begin at the building level

Evaluate resident value in the right order.

Request a core building pilot first. Unit-level data and resident capabilities can be reviewed later when relevant.

Request pilot